Managed vs Unmanaged Servers

By Kevin Abrahams


Amidst the growing need for "paperless" transactions, company's recently resorted to getting services from server providers for their networking needs. In choosing a dedicated server, one would have to consider a lot of things: cost, manageability, accessibility, and process preferences. Many dedicated server providers offer different levels of support for different type of server hosting services. The services being offered by various providers can be classified to two types though: managed server and unmanaged server.

One key to achieving success in business handling is to properly decide on what type or server the business needs. To define, a managed server is a type of service provided by hosting providers that is all-in-one: the provider maintains the server, troubleshoots technical issues, and replaces malfunctioning equipments. An unmanaged server, on the other hand, is a server provided by a hosting provider, but the client maintains. There advantages and disadvantages to both that would help you decide on what to choose.

Another client, who uses an unmanaged server, will have to get the best security system for his network. Updates on drivers are not automatically done by his server provider, so he would have to regularly check updates to avoid virus and malware attacks. Unlike a managed server, which doesn't require much attention from the client, unmanaged server clients usually have to have the technical know-how to maintain their server. Security measures have to be implemented in the office to avoid leakage of company information.

When the server is down, the client who has a managed server will have to inform the server provider. The provider then takes on troubleshooting (which is usually done by a team of technicians), and if the issue is not found with the host, then the provider will call the client's Internet Service Provider and work with them towards the resolution of the glitch. For clients who use unmanaged servers, it will usually be the ISP that they will call first, to verify line performance. If the trouble is not with the ISP, then the client calls his server provider, who will, provide very limited support. There will not be a team of technicians assigned to handle the server issue because it is understood that the client knows how to go about troubleshooting the network.

You can go for the low-cost unmanaged server if you are confident enough with your technical skills, but if you would like the server provider to handle all the technical requirements, then a managed server is what you need.




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